Customer service
Shopping in GrandCruStore is easy. For our essentials we have selected distinctive wines from various French wine regions. Apply a range of filters on the search page to arrive at a selection of wines from our full assortment meeting your wishes or requirements. Are you looking for a specific wine? Then the search box at the top of the page will help. To stroll around Bordeaux, click on the various appellations in the map and review the various châteaux and their wines. The Wine Regions menu also gives access to the other wine regions that are represented in our assortment.
Do you have any questions? Perhaps you can find the answer in the FAQ section. Is your question not listed? Please contact us!
Shipping time is indicated with each wine. In the UK, you will be contacted once the wines have arrived at our distribution partner London City Bond to schedule a delivery appointment. More information on shipping time, destinations and charges is available under delivery.
We offer secure payment options with iDeal (in the Netherlands), Maestro (in Belgium and the UK), VISA and Mastercard. For more information see payment.